Relevance verified: 19/04/2026
This page sets out the legal and regulatory framework under which BC.GAME operates and provides its services to players in the United Kingdom and other permitted jurisdictions. We are committed to full transparency regarding our licensing, compliance obligations, and the protections afforded to our customers.
Operator Details
BC.GAME is operated by Twocent Technology Limited, a limited liability company incorporated in Belize, with company registration number 41939. The registered office address of the company is Sea Urchin Street #2, San Pedro, Ambergris Caye, Belize.
For any queries relating to licensing, regulatory compliance, or legal matters, customers may contact our support team at: [email protected]
Licence and Regulatory Authority
Twocent Technology Limited holds an online gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. The licence number is ALSI-202410011-FI1.
This licence authorises Twocent Technology Limited to offer online gaming and gambling services in accordance with the terms and conditions prescribed by the issuing authority. The licence is subject to ongoing regulatory oversight by the Government of the Autonomous Island of Anjouan.
Territorial Scope and Service Availability
BC.GAME provides its services to customers in jurisdictions where online gambling is lawful and where the operator is permitted to offer such services. It is the sole responsibility of the customer to verify that accessing and using BC.GAME’s services is lawful in their country or territory of residence.
BC.GAME does not accept players from jurisdictions where online gambling is prohibited or where specific regulatory restrictions apply. Players are advised to consult applicable local laws prior to registration and use of the platform.
Age Restriction
Access to BC.GAME is strictly restricted to individuals who are 18 years of age or older. This minimum age requirement is a legal obligation and is enforced without exception. BC.GAME employs identity verification procedures to confirm the age of all registered customers. Any account found to be held by a person under the age of 18 will be immediately suspended and any funds held in such an account will be subject to review in accordance with applicable legal requirements.
Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy
Twocent Technology Limited operates in compliance with international anti-money laundering standards and applicable financial crime prevention legislation. As part of this commitment, BC.GAME maintains a comprehensive AML/KYC framework which includes the following:
Customer Due Diligence (CDD): All customers are required to complete identity verification prior to withdrawing funds or upon request by the compliance team. This includes the submission of government-issued photographic identification, proof of address, and, where applicable, evidence of source of funds or source of wealth.
Enhanced Due Diligence (EDD): Enhanced verification measures are applied to customers identified as presenting a higher risk, including politically exposed persons (PEPs) and individuals subject to sanctions screening.
Transaction Monitoring: All customer transactions are subject to ongoing monitoring for suspicious activity. Where unusual transaction patterns are identified, the matter is escalated in accordance with internal compliance procedures and, where required by law, reported to the relevant financial intelligence authority.
Record Retention: Customer identification records and transaction data are retained for a minimum period in compliance with applicable legal obligations.
BC.GAME reserves the right to request additional documentation from customers at any point and to suspend or terminate accounts where verification requirements are not satisfied or where there is a reasonable suspicion of financial crime.
Data Protection
Twocent Technology Limited takes the protection of personal data seriously. Personal information collected from customers is processed in accordance with applicable data protection legislation and our Privacy Policy, which is available on the website.
Customer data is collected for the purposes of account registration, identity verification, transaction processing, regulatory compliance, and customer support. Data is not sold or transferred to third parties except where required for the provision of services, compliance with legal obligations, or with the express consent of the customer.
Customers have the right to access, rectify, and, in certain circumstances, request the deletion of personal data held by the operator. Requests relating to personal data should be directed to [email protected]
Responsible Gambling
BC.GAME is committed to promoting responsible gambling and to minimising the risk of gambling-related harm. The following tools and measures are available to all registered customers:
Deposit Limits: Customers may set daily, weekly, or monthly deposit limits to control their spending.
Session Time Limits: Customers may set limits on the duration of individual gambling sessions.
Self-Exclusion: Customers who wish to suspend their account may request a self-exclusion period. During the period of self-exclusion, the customer will not be permitted to access their account or engage in any gambling activity on the platform.
Reality Checks: Periodic notifications are available to remind customers of the duration of their active session.
Account Closure: Customers may request the permanent closure of their account at any time by contacting customer support.
BC.GAME encourages any customer who believes they may be experiencing difficulties related to gambling to seek support from a recognised assistance organisation. Customers are also advised to make use of the responsible gambling tools available within their account settings.
Gambling should be treated as a form of entertainment and not as a means of generating income. BC.GAME does not permit the use of its platform by individuals who are under the influence of alcohol or other substances, or who are acting under duress.
Dispute Resolution
In the event that a customer has a complaint or dispute relating to the services provided by BC.GAME, the following procedure applies:
Step 1 – Internal Complaint: The customer should submit a formal complaint in writing to [email protected], setting out the nature of the dispute and the remedy sought. BC.GAME will acknowledge receipt of the complaint and endeavour to provide a substantive response within a reasonable timeframe.
Step 2 – Escalation: If the customer is not satisfied with the outcome of the internal complaint process, the matter may be escalated to the relevant regulatory authority. Customers may contact the Government of the Autonomous Island of Anjouan, Union of Comoros as the issuing authority of the operator’s licence.
BC.GAME is committed to resolving all customer disputes in a fair, transparent, and timely manner. All complaints are reviewed and assessed on a case-by-case basis in accordance with the operator’s terms and conditions and applicable regulatory requirements.
Legal Disclaimer
The information contained on this page is provided for informational purposes and reflects the operator’s legal status and compliance obligations at the time of publication. Twocent Technology Limited reserves the right to update this page to reflect changes in its regulatory status, licensing arrangements, or applicable legal requirements. Customers are encouraged to review this page periodically.